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SGS Order Protection Banner

Order Protection – Peace of Mind for Your Order

We understand that sometimes, things can go wrong during the shipping process — packages can get lost, damaged, or stolen. That’s why we offer Order Protection for every purchase, giving you confidence from the moment your order leaves our facility until it arrives at your doorstep.

Coverage for Lost Shipments

If your package never arrives, we'll replace it at no extra cost.

Coverage for Damaged Shipments

If your items arrive broken or unusable, we'll send a replacement quickly.

Coverage for Stolen Packages

If your package is marked "delivered" but you never received it, we'll help replace it after verification.

Why Add Order Protection?

Fast and hassle-free claim process

Simple online claims with quick resolution

Guaranteed replacement for covered issues

No questions asked replacement policy

Affordable peace of mind on every order

Low cost protection for maximum security

How to Use It

Add Order Protection during checkout

Add Order Protection for complete order coverage.

Contact our customer support

Report issues with order number and details.

We'll verify and replace promptly

We’ll review and ship a replacement promptly.

Additional Services

Premium services to enhance your order experience.

1-Hour Proof Turnaround

Get your design proof fast, so you can approve and start production right away.

Expedited Production Available

Need your order sooner? We can rush production to meet your deadline.

Real-Time Order Tracking

Stay updated on your shipment every step of the way.

Dedicated Customer Support

Our team is ready to assist you quickly if any issue arises.

Disclaimer:
Order Protection must be purchased at the time of checkout to be eligible for coverage. Certain conditions apply — see our full Order Protection Policy for details. Coverage applies to qualifying orders and is subject to verification of claim details. Processing times may vary based on claim complexity.